Hospital module: whiteboard with owner updates (Hospital and Chain plans)
A separate module for practices that admit animals. A board shows every admitted pet: Checked in, Exam, Surgery, Recovery, Ready. Moving a card can WhatsApp the owner a message for that stage, such as "Bruno is out of surgery and resting."
Why it matters: Fewer anxious calls, and staff see the whole hospital at once. Whiteboards exist in ezyVet and Instinct; we could not find owner WhatsApp updates from the board in their public material (October 2026; check with the vendor).
